Reality Intelligence

Design, Build, and Deploy AI Tools That Improve Sales, Efficiency, and Customer Experience.

This is not a theoretical AI course.
The RealityIntelligence Training Program is a hands-on, business-focused experiencedesigned for creative entrepreneurs and teams who want practical AI solutionsthat work in real customer environments.

In just two intensive days, you will move from identifying real customer problems to building and presenting a demo-ready AI prototype that supports sales, marketing, or customer engagement.

Module 1 : Seeing Your Business Through the Customers’ Lens
Why it matters:
Go beyond generic AI and learn how Reality Intelligence uses real customer behaviour and context to unlock better engagement and sales outcomes.
What you’ll do:•

• Identify your most critical customer pain points and opportunities
• Reframe AI from “technology” to “customer problem-solving”

Business outcome:
‍Each participant leaves with a clear, customer-focused problem statement ready for AI application.
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Module 2 : AI Tools That ACCELERATE Marketing, Storytelling & Sales
Why it matters:
Discover how today’s most powerful AI tools can dramatically reduce production time while increasing creative output and conversion impact.
What you’ll do:

• Experience live demos of ChatGPT, Midjourney, Runway, Synthesia, Canva AI, and low-code agent builders
• Rapidly ideate customer-facing use cases and prioritise those with the highest business impact

Business outcome:
‍A shortlisted set of high-potential AI pilots (e.g. chatbot, ad generator, virtual demo assistant) aligned to your business goals.
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Module 3 : Smart Personalisation WITHOUT RISK
Why it matters:
Personalisation drives conversion—but only when done responsibly. Learn how to build trust while leveraging customer data.
What you’ll do:

• Identify minimal data requirements for each AI pilot
• Apply practical consent, privacy, and trust checklists

Business outcome:
‍A clear data and governance framework that supports safe, scalable AI deployment.

Module 4 : Designing Customer Agents That Act Like YOUR BEST SALES ASSISTANT
Why it matters:
Understand how AI customer agents are structured and where they deliver the most commercial value.
What you’ll do:

• Learn the Assistnify-style customer agent model (knowledge, tools, persona)
• Scope and define your final customer-facing mini-project

Business outcome:
A clearly defined prototype concept with real customer and revenue relevance.

Module 5 : Turning CREATIVE ASSETS INTO AI-READY Customer Knowledge
Why it matters:
Your existing content is a business asset—learn how to convert it into AI-powered customer intelligence.
What you’ll do:

• Ingest product descriptions, FAQs, campaigns, images, and videos
• Test and optimise content retrieval quality

Business outcome:
A working, structured content corpus that powers accurate customer interactions.

Module 6 : Designing CUSTOMER JOURNEYS THAT DRIVE ACTION; CONVERSION!
Why it matters:
Great AI isn’t just smart—it knows how to guide customers toward decisions.
What you’ll do:

• Map end-to-end customer journeys
• Design conversation flows that support sales, enquiries, and assistance
• Plan fallback and escalation     scenarios

Business outcome:
Conversion-ready conversation scripts and real-world test scenarios.

Module 7 : Hands-On - Build Your Customer Agent or Campaign Tool
Why it matters:
Move from concept to execution by building a real, demo-ready solution.
What you’ll do:

• Configure agent persona, tone, and responses
• Integrate simple tools such as booking, product lookup, or lead capture
• Test your solution in an Assistnify-style sandbox

Business outcome:
A fully functional prototype ready to demonstrate and validate.

DAY1 | 22 JANUARY 2025